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Frecuently Asked Questions
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If you have questions about www.simesacr.com, please
send us an email
and we will answer your questions as soon as possible. Don't hesitate to get in touch with us.
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Shipping Information
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Can you ship products to Asia?
Yes, we can. We can ship products all over the world, no matter where you're. When you checkout a product,
just indiate the country you want the product to be shipped to and that's it.
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How do you pack fragile products?
We take special care on fragile products, we guarantee you'll get your product in one piece, if not we'll gladdly
replace it, please read our
terms of use for more details on replacements.
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Personal Information
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Do you sell my personal information?
Your personal information is private, we only use it to improve our customer service, we don't sell or transfer
your personal information to anybody. Please read our
privacy policy for more information.
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Can I change my e-mail adrress?
Yes you can. After you register with us, you can go to your Account and change your information. In the Account option you
can see your orders, change your personal information, change your payment options and more. Just log on a check it out.
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Do you always save my credit card number?
No, saving your credit card information is optional. You can choose whether to save or not your credit card
information, if not, we will store your credit card information only for the current operation.
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More questions
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I have never bought anything online before, could you explain how to do it?
Buying online with simesacr.com is easy and secure, please follow the steps provided in our
shopping online guide.
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Could you provide some help on how to assembly the rocking chairs?
Sure, please take a look to our assembly online guide.
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