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Return Policy |
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Devolutions or merchandise changes will only be accepted within
the next 2 months after the shipping confirmation. Please
send the merchandise packaged properly including the original
receipt. The merchandise will be changed as you desired and sent
back. You must pay the return shipping cost and the new shipping
cost. The address for returns is:
SIMESA #8513
1601 NW 97TH AVE
MIAMI, FL 33102-5216
USA
Merchandises with manufacturing defects, damages due to shipping
o lost, will be substituted by new products. To make claims, you
must enclose a picture with the damaged product. The time to make
claims is within the next 15 days after the shipping
confirmation.
If you have doubts about our return policy, please do not hesitate to
contact us.
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